NDIS News

NDIS News: Seen “NDIS-Approved” Everywhere? Here’s What’s Actually True

The NDIS exists to empower people with disability. However, when misleading claims enter the picture, trust breaks down fast.

That’s exactly why the Australian Government is taking a firm stand against businesses falsely promoting products as “NDIS-approved” or “100% NDIS funded.”

At Abled Care and Nursing Services, transparency has always been non-negotiable. And this recent crackdown reinforces why honest communication matters more than ever.

What Does “NDIS-Approved” Really Mean?

Here’s the truth — and it’s an important one.

The NDIA does not approve, endorse, or certify any products or services.
That means phrases like “NDIS approved,” “NDIS permitted,” or “guaranteed NDIS funded” are misleading.

Yet, some businesses continue to use them.

At Abled Care and Nursing Services, we consistently remind participants and families that funding decisions depend on individual plans not marketing labels. Clear information leads to better choices. And better choices lead to better outcomes.

Why Misleading Claims Are a Serious Issue

Misleading promotion doesn’t just bend the rules.
It actively harms people.

Participants may feel pressured to buy items they don’t need.
Families may assume funding is guaranteed when it isn’t.
Trust in the NDIS system slowly erodes.

That’s why ethical providers, including Abled Care and Nursing Services, take extra care to explain funding clearly, calmly, and honestly without shortcuts.

Government Action: What’s Changing and Why

To protect participants, the NDIA launched a targeted compliance campaign in August last year.

Since then, the results have been significant.

604 cases referred to the ACCC under Australian Consumer Law

112 cases referred to the NDIS Quality and Safeguards Commission

6 integrity matters escalated to the Fraud Fusion Taskforce

These actions send a clear message: misleading participants will not be ignored.

At Abled Care and Nursing Services, this accountability aligns with how we already operate with clarity first and compliance always.

Fines, Referrals, and Real Consequences

Enforcement isn’t theoretical anymore.

Well-known retailers like Thermomix and Bedshed have already paid fines totalling over $100,000 for misleading NDIS-related claims.

Consequently, businesses across the disability sector are being urged to reassess how they communicate.

For providers like Abled Care and Nursing Services, this moment reinforces the importance of ethical leadership in disability and nursing services.

New NDIS Support Lists: More Clarity for Participants

To reduce confusion, the Government introduced updated NDIS Support Lists.

These lists clearly outline:

  • What is likely to be funded

  • What is unlikely to be funded

  • What requires specific justification

As a result, participants can make more informed decisions. At Abled Care and Nursing Services, our team regularly walks participants through these lists, ensuring expectations are realistic and aligned with their plans.

What Participants and Families Can Do to Stay Safe

If you’re navigating the NDIS marketplace, keep these tips in mind:

  • Be cautious of phrases like “guaranteed funding”

  • Ask how a support aligns with your individual plan

  • Seek clarification before purchasing

  • Work with providers you trust

Support teams at Abled Care and Nursing Services are always available to explain options, answer questions, and help participants feel confident not rushed.

Whatever the Disability Is ….

Abled Care and Nursing Services is here to help you.

Conclusion

The crackdown on misleading NDIS promotion is a step in the right direction.

It protects participants.
It strengthens the system.
And it highlights the value of providers who do things the right way.

At Abled Care and Nursing Services, honesty has always guided how we deliver disability and nursing services. Because when information is clear, support becomes meaningful and trust has space to grow.

And in disability care, trust isn’t optional. It’s everything.

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